About Your Stay:

Check-in: You can deposit your luggage from 10:30 AM to 3:00 PM. Your room will be guaranteed from 2:00 PM (14:00).
Check-out: Check-out must be completed between 9:30 AM and 10:00 AM.
Documents & Billing Address: Please send your documents and billing address at least 24 hours before check-in. Once your documents are confirmed, we will send you the access codes for the building and the Guesthouse's armored door.
Shared Spaces: If your reservation is for a single room, please note that the entrance and the kitchen may be shared with other guests.
Parties & Gatherings: Parties or gatherings are not allowed on the premises.
Pets: Pets are not permitted.
Hosting Visitors: If you need to host someone, please inform the owner in advance. We are required by law to report visitor details to the police station and municipality, in compliance with Italian regulations.

Cancellation Policy:

Refundable Rate:
Free cancellation is available up to 2 days before your arrival. A pre-authorization for the full stay amount, plus city tax, will be made one week before arrival.
Non-Refundable Rate:
If the guest cancels at any time, the total price of the reservation will be charged. In case of a no-show, the total price will also be charged. A pre-payment for the total reservation amount will be charged shortly after the reservation is made. Please note, non-refundable reservations cannot be canceled or modified.

Privacy and Personal Data Processing Consent

Dear Guest,
We inform you that, in accordance with EU Regulation 2016/679 (GDPR) and Italian data protection laws, your personal data will be processed with the utmost confidentiality and solely for purposes related to your booking and stay at Florence David's Guesthouse.

Purpose of the processing: Your personal data will be collected and processed for the following purposes:

To manage and confirm your reservation.
To perform all necessary operations for check-in and check-out.
To fulfill any requests related to your stay.
To comply with tax and legal obligations required by Italian law.
To send communications regarding your stay, such as booking confirmations, arrival information, check-out procedures, and additional services.
Types of data processed: The collected data includes identifying information such as name, surname, address, email address, phone number, payment details, identity document details (required for check-in), and any other information strictly necessary for managing your stay.

Processing methods and security: Your data will be processed in a lawful, fair, and transparent manner, using both manual and digital tools. We adopt technical and organizational security measures to protect the data from unauthorized access, alteration, or disclosure.

Data retention: Data will be stored for as long as necessary to fulfill the purposes stated above and, in any case, no longer than the legally required retention periods for fiscal documents.

Rights of the data subject: You have the right to access your data, correct it, delete it, limit its processing, and object to processing under certain circumstances. To exercise these rights or for any requests related to the processing of your personal data, please contact us directly.

Consent: By accepting our privacy policy and proceeding with your booking, you consent to the processing of your personal data as described above.

Your privacy is important to us. Thank you for choosing Florence David’s Guesthouse.

Kind regards,
Enis
Florence David's Guesthouse